Privacy Policy

This Privacy Policy contains the details as to how your personal information is managed through collection, use, and sharing when purchasing or visiting tentalglobal.com (“the Site”). Personal Information and Collection Practices When visiting tentalglobal.com, it is within our rights to collect a variety of personal information for our express internal use. This information includes information about the device you have used to access our site. Your browser, time zone, IP address, along with your cookies will automatically be detected. As you continue to browse the site, we will continue to collect information about individual pages you view along with products and referral sites. Additionally, any search terms used in the Site and interaction information will be logged as well. This is called “Device Information.” Device Information is collected using the following technologies:

“Cookies”: These files include anonymous unique identifiers and they are placed on your device to help us collect information and make your site visit that much more intuitive. To learn more about how cookies work, and how to disable these cookies, visit http://www.allaboutcookies.org
“Log Files”: These files are noting the different actions taken on the site. They include the IP address of the device accessing the site, the browser type used, the Internet Service Provider, and the pages that refer and exit. There are also time and date stamps used
“Web Beacons”, “tags”, and “pixels” record information about how you are browsing our site and the actions that you take

At the time purchases are made on the Site, there is certain information necessary for completing the purchase that will be collected. This information includes your name, your shipping and billing addresses, payment information such as credit and debit card numbers, along with phone numbers and any email addresses. We refer to this information as “Order Information.” Whenever we are making reference to “Personal Information” within this Privacy Policy, be aware that term encompasses Order Information as well as Device Information. Use of Personal Information All Personal Information is primarily used for fulfilling orders that are placed on the site. These tasks include payment processing, shipping, delivering invoices and other confirmation activity. Order Information is secondarily used for:

Communications
Screenings to determine risk/fraud
Additional information for advertising and other services

Risk and fraud screenings require Device Information, most often the IP address. This collection of Device Information informs the experience of our site and allows us to use different site analytics to help us better understand the nature of our business while making the customer experience more pleasurable. Sharing of Personal Information Personal Information is shared with third parties so that we may effectively provide a high level of service. An example of this is using personal information in the WordPress.org system, which powers our e-commerce store. WordPress.org’s use of Personal Information is found here: https://wordpress.org/about/privacy/. Google Analytics is used to figure out how customers use our Site and make our Site better. Read how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. Opting out of Google Analytics can be done here: https://tools.google.com/dlpage/gaoptout. There are many different laws and regulations safeguarding the use of Personal Information. However, these regulations also require us to comply with legal obligations. Therefore, in response to subpoenas, search warrants, and requests that are proper and lawful upon receipt will result in the furnishing of personal information. We reserve the right to protect our rights in that process. Behavioural Advertising Targeted advertising is one way in which we use Personal Information. Our goal is to provide content that you may find applicable and interesting, and your Personal Information helps us fulfill that goal. For information on how targeted advertising functions, visit Network Advertising Initiative’s (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Don’t Track If the Do Not Track option is enabled on your browser be advised this will not alter how we track your personal information. Your Rights European residents are within their rights to access personal information and have that personal information deleted, updated, or corrected as they see fit. If this is something which would be preferable, please contact us using the information provided below. It is also imperative European residents are aware that we’re lawfully fulfilling contracts we have with you, including orders on the site, and to pursue the legitimate business interests outlined above. Please note Personal Information may be transferred outside of Europe including to Canada and the United States. Data Retention All Order Information is retained for record keeping when placing orders on tentalglobal.com. Unless specifically asked to delete this information, we will retain it as is. Changes Any changes to this Privacy Policy will be necessary updates based on operational, legal, and regulatory reasons. Contact Us If you wish to learn more about our privacy practices or seek to register a complaint, be sure to get in touch with us by phone, email or through the mail using the details below: TENTAL LIMITED 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT